If you need direct assistance with the Leaderboards, use the dedicated Discord server.
Who moderates the Leaderboards?
More information about Leaderboard Moderators can be found in this question.
Why do I not have a global rank on my profile?
Only accounts with 100 stars or more have a global rank. If you have reached the threshold and have not received a rank after a few minutes, or if your rank is suddenly removed, you have probably been banned from the Leaderboards.
Why am I banned from the Leaderboards?
Bans are done according to the Leaderboard Guidelines, found here. If you believe this is a mistake and want to request an unban, refer to the dedicated Discord server.
Why am I not on Level Leaderboards?
Players' scores are not automatically uploaded to Level Leaderboards. Instead, only the players that submit their scores are displayed. You can submit your score by simply opening the Level Leaderboard, although it is inconsistent at times and might only display you locally. Players that are banned from the Leaderboards will not be displayed on the Global Level Leaderboard. For the hardest levels, such as Extreme Demons, a whitelist system is used; only players who are deemed legitimate by the Leaderboard Moderators are shown.
Why do I have a lower rank than some people on the Top 1000?
This is because the Top 1000 is defined by a different leaderboard, where people are added manually by Leaderboard Moderators.
When do the Leaderboards update?
The global ranks for players in the Top 1000 are updated automatically every hour. For all other players, the global ranks are updated every few minutes.
How do some players have 3 User Coins on a Level Leaderboard that does not have 3?
This may be due to the level being updated to reduce the number of User Coins. Otherwise it is due to third-party tools.